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Case Studies

From Enquiries to Experiences

The Power of Agentic Al

How Trivik Hotels & Resorts created a more responsive booking experience with ReferralYogi’s Agentic Al platform.

Trivik Hotels & Resorts

Chikmangalur, Karnataka, India

Tripadvisor
4.9/5 - 1,667 reviews

#1 of 49 hotels in Chikmagalur as of Sep 2026

Tripadvisor Travellers' Choice Best of the Best 2026

Top 1% of hotels worldwide and #7 luxury hotel in India

The Challenge

The reservations team needed an Al agent to handle booking enquiries, provide real-time room rates, qualify leads, and seamlessly handover the case to a human agent for closure.

The Solution

ReferralYogi’s Agentic Al platform, powered by its Agentic harness and LLM model, enables Trivik to engage with potential guests in natural, contextual conversations – right at the moment of interest.

"ReferralYogi's Agentic Al platform helps us engage guests at the moment of interest and gives our reservations team the context to take each booking forward. We have seen a rise in revenue while freeing our telesales executives to have more meaningful conversations with prospects, helping increase conversions."

Vijay Nair, Trivik Hotels & Resorts

The Results

24×7
customer coverage

Higher-quality leads

More direct bookings and revenue

Reimagine Engagement with Conversational AI

Our Conversational AI SaaS platform transforms how you connect with customers and stakeholders—making every interaction faster, smarter, and more human at scale.

AGENTIC AI FOR A MORE HUMAN TOMORROW

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