With a branded WhatsApp button on your website, allow prospects to directly chat with your inside sales team. Create a persistent connection with them, even after they leave your site. Integrate leads into your CRM system like FreshSales, SalesForce, Microsoft Dynamics CRM etc.
Notify customers on order & ticket updates, visit & payment reminders, copy of bills/receipts etc.,
Measure customer loyalty, run NPS surveys via a channel they are familiar with. Identify promoters and encourage happy customers to leave reviews about you on sites like Google and Facebook. Automate this process via specific triggers during the customer journey.
Request customers to share the branded WhatsApp for Business number with their friends to generate more enquiries
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