Agentic AI for Customer Care

Reduce cost to serve while delivering faster, smarter support.

Solutions

Conversational Care

Customer expectations have changed—they want instant, personalized, and seamless support across their preferred messaging channels. Whether it’s troubleshooting an issue, tracking an order, or getting product recommendations, customers expect quick and meaningful interactions without the frustration of long wait times or complex menus.

Our Conversational Care solution empowers businesses to deliver exceptional customer support through AI-driven automation and human-like interactions on platforms like WhatsApp, Instagram, and more.

Our platform enables businesses to:

✅ Automate support with GenAI chatbots
✅ Escalate seamlessly to live agents
✅ Integrate with CRMs and helpdesks for unified service
✅ Use rich media for interactive, intuitive support

With Conversational Care, deliver 24/7 support, reduce costs, and boost customer loyalty—turning service into a competitive edge.

Case Study

Smarter Customer Service via WhatsApp

Challenge

A consumer goods brand faced high service call volumes and rising support costs, with slow complaint handling and limited self-service.

Solution

We deployed a WhatsApp-based AI chatbot integrated with their Service CRM to:

Automate complaints, warranty registration, and accessory purchases
Redirect IVR callers to WhatsApp for faster support

Impact

📉 70% of service calls handled via chat

💰 60%+ cost savings

⚡ Faster resolution, improved CX

Result

Scalable, AI-powered support that’s faster, leaner, and more customer-friendly.

Reimagine Engagement with Conversational AI

Our Conversational AI SaaS platform transforms how you connect with customers and stakeholders—making every interaction faster, smarter, and more human at scale.