How Agentic AI Is Transforming HR Support for Modern Workforces
How Agentic AI Is Transforming HR Support for Modern Workforces Human Resources teams—especially HR Business Partners—are often stretched thin. A significant chunk of their time is consumed responding to repetitive employee queries: “What’s the leave policy?”, “Am I eligible for a relocation allowance?”, or “Where can I find the updated travel reimbursement form?” These questions […]
Boosting Same Store Sales Growth (SSSG) with Conversational AI: A Loyalty-Driven Approach for Retailers
Boosting Same Store Sales Growth (SSSG) with Conversational AI: A Loyalty-Driven Approach for Retailers Same Store Sales Growth (SSSG) is a critical KPI for the retail industry, serving as a clear indicator of customer loyalty and engagement. Flat or negative growth often signals a significant challenge: customers may be satisfied, but they aren’t returning. So, […]
NPS & the law of “excluded middle”
NPS & the law of “excluded middle” In classical Greek logic, there is a principle attributed to Aristotle, called the law of excluded middle. It states that either a proposition is true (or) its negation is true, but there is no middle option. It got us thinking about its applicability to Customer Surveys……. There are a wide […]